Everything you need to know about My Allied Circle
General
Allied health is a term used in Australia to describe a group of health professionals who are not doctors, nurses, or dentists but play a vital role in diagnosing, treating, and preventing illness and injury. In Australia, allied health professionals include physiotherapists, exercise physiologists, osteopaths, psychologists, occupational therapists, speech pathologists, dietitians, podiatrists, social workers, and chiropractors. These providers are often funded through Medicare (with a GP referral and care plan), private health insurance, NDIS plans, DVA, or WorkCover. Allied health providers typically work independently in private practice, which means they often don't have direct communication with other providers treating the same patient. My Allied Circle bridges this gap by giving patients a secure platform to connect all their allied health providers in one care circle.
My Allied Circle is a secure platform that connects patients with their allied health providers (physiotherapists, osteopaths, exercise physiologists, psychologists, and more). It enables your care team to share treatment notes, coordinate care, and collaborate — so you don't have to repeat yourself at every appointment.
It's for anyone seeing multiple allied health providers. Patients create an account and invite their providers to join their "circle". Providers join for free and can collaborate with other providers in the same patient's circle.
Patients: 21-day free trial (no credit card required), then just $12 AUD/year. That's only $1/month. Cancel anytime.
Providers: 100% free, forever. No hidden fees.
For Patients
From your dashboard, click "Invite Provider" and enter their name, email, and specialisation. They'll receive an email invitation to join your circle. If they're already on the platform, they'll be connected instantly.
Yes. Go to "My Providers", click the provider you wish to remove, and confirm. They will immediately lose access to your treatment notes. You are always in control of who can see your data.
Yes! You can create notes that are shared with everyone in your circle. This is useful for tracking symptoms, sharing updates between appointments, or adding context your providers might find helpful. All notes you create are visible to all providers in your circle.
Yes. Go to Manage Account > Danger Zone. You can permanently delete your account and all associated data including treatment notes, attachments, and provider connections. This action cannot be undone. Provider accounts remain active but lose access to your data.
For Providers
There are two ways: (1) A patient invites you via email, or (2) You can request to join a patient's circle by entering their email address from your dashboard. The patient must approve your request.
Yes. When you're part of a patient's circle, you can see all treatment notes from every provider in that circle. This enables coordinated care without the patient needing to relay information between appointments.
Yes. You can attach images (JPG, PNG) and PDF documents to any treatment note. Files are encrypted at rest for security and can only be viewed by the patient and members of their circle. You can also replace or remove attachments later.
Security & Privacy
Encryption: All file attachments are encrypted using AES-256 encryption at rest
HTTPS: All data in transit is encrypted via TLS/SSL
Access control: Only the patient and their approved circle members can view data
Session security: Sessions expire after inactivity for protection
Patient control: Patients control who is in their circle and can remove anyone at any time
Only you (the patient) and the providers in your circle. No one else — not even our administrators — can view your treatment notes content. If you remove a provider from your circle, they immediately lose access.
The "Remember Me" feature keeps you signed in for 30 days on trusted devices. Only use this on your personal, private devices. Never use "Remember Me" on shared, public, or untrusted computers. You can always sign out manually from any device.
Account & Billing
On the sign-in page, click "Forgot password?" and enter your email. You'll receive a link to reset your password. The link expires after 1 hour for security.
Yes. Go to Manage Account and toggle your email notification preferences. You can choose whether to receive emails when new notes are added to your care circle.
When your 21-day free trial ends, you'll need to subscribe to continue using My Allied Circle. Your data and provider connections are preserved — just head to the Billing page to subscribe for $12/year. No credit card is required during the trial.
My Allied Circle is billed yearly at $12 AUD/year (just $1/month). Your subscription auto-renews each year. Payments are processed securely through Stripe. You'll receive a receipt by email for each payment.
Yes, 100%. Providers never pay anything. There are no hidden fees, no premium tiers, and no limits on how many patient circles a provider can join. The platform is funded entirely by patient subscriptions.
Yes, anytime. Go to Billing and click "Manage Subscription" to access the Stripe billing portal. You can cancel, and you'll retain access until the end of your current billing period. Your data is preserved if you decide to resubscribe later.
My Allied Circle is currently designed for the Australian market and is optimised for Australian allied health providers, Medicare, and NDIS. We may expand internationally in the future.
Yes. NDIS participants often see multiple allied health providers as part of their plan. My Allied Circle helps coordinate care between these providers, giving participants and their support coordinators a clear view of their care team.